Since August, heavy rains have occurred frequently in many places in China, and severe floods have occurred in some cities, in order to ensure the safe travel of the general public in flood season. Urban pipe network maintenance units all over the country entered the "preparation for flood control", and drainage maintenance vehicles ushered in the peak period of use.
In order to help local flood control "big test" and ensure Xianglong's efficient vehicle maintenance, Xianglong Special Vehicle Company launched an active door-to-door service activity with the theme of "Join hands with Xianglong and enjoy quality service" from the beginning of July. According to the regional route, it is divided into several small teams, and a nationwide visit is adopted, from the southernmost island coconut grove to the ice city Harbin Songhua River, from Yumenguan beyond the Great Wall to the bustling Shanghai Beach along the Huangpu River since ancient times. The service personnel have left solid footprints accompanied by their sweat. Check the use of equipment on the vehicle construction site, solve problems on the spot, exchange technology in the conference room, and introduce the latest upgraded technology to the user unit in detail through video playback; The technicians from the same industry recorded the valuable opinions and suggestions from the vehicle operators as the first-hand information for the design improvement of our products in the future.
Through this visit, the customer felt the intimate service of Xianglong Company and was highly praised and recognized by the users. Take customer satisfaction as the unremitting service pursuit of Xianglong Special Vehicle! Xianglong Company will continue to adhere to the "customer-centered" service concept and continuously improve the customer service experience!